Meet Your CRM Consulting Company

Great Workflow has been delivering software solutions for startups, middle-market and enterprise customers across multiple target industries.


Our management team

Patrick Davenport

Patrick Davenport

Director of Digital Transformation & Strategy

Annick Bay

Annick Bay

Director of Information & Technology

Martin Henke

Martin Henke

Chief Solution Architect

Mo Saeed

Mo Saeed

Chief Operating Officer


CRM Experience since 2004

Our team has over 10 years of successful CRM implementation and training experience.
We have worked with startups to multinational corporations across multiple verticals.

We are a CRM implementation and training consulting firm.
We specialize in business intelligence, business process management, field services, and project service automation.

Our team can help your organization get the best out of your CRM investment.
We define our success by the success of our clients.

CRM Consulting


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Get expert advice on your CRM Project. We implement CRM solutions that take sales, marketing and service to the next level.

CRM Training


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Once your CRM integration is complete. We will provide training to your staff so they can manipulate data and can make future changes on your own.

CRM Implementation


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A customized CRM implementation enables your organization to serve your specific requirements. Get a consultant to improve your processes and workflows, and accelerate and optimize sales.

Data Migration


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There are many risks involved in migrating or consolidating CRM platforms. Best practices in data management and process integration are crucial.

Business Intelligence


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One of the most powerful aspects of a CRM is the embedded ability to understand your customers’ needs and identify opportunities.



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The use of CRM applications often changes and develops over time. Usage may evolve inefficiently without proper standards in place for architecture, governance, process automation, and data management.


Why choose us

With the background rooted in science, we build on our legacy knowledge and grow it in the areas of CRM, Marketing, Data Analysis, Collaboration & Knowledge Management.

As part of this journey, we partnered with Microsoft, Salesforce, Marketo and more tech leaders to ensure that our clients will benefit from steady reliability and originality across solutions.

The core of our client operations is made up of our US headquarter in Boston, MA, and EU office in Munich, Germany. At the same time, the major development center in Eastern Europe is our hub of technological expertise in Process Automation, Mobility, Portals, Cloud and other disciplines. From here, our teams nurture and apply their competencies worldwide.

Customer data management

Sales management

Reporting & analytics

Opportunity management

Marketing automation


Our partners

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250 Main St., Kendall Square, Cambridge, MA 02142

Klenze St. 42a, 80469 Munich Germany


M-F: 9am – 6pm S-S: Closed

Call Us

+1 617 970 146 7